Surge Ponte Service NoticeOver the past three days, a small number of users have reported that Surge Ponte is unable to access iCloud, resulting in synchronization failures.
After investigation, we have confirmed that this is caused by a server-side issue with Apple’s CloudKit service rather than Surge itself. The issue has been reported to Apple and can only be resolved by Apple. If you are affected, please allow Apple a few days to resolve the issue.
Most affected users are using iCloud China (operated by GCBD), although we have also received a small number of reports from users on the international iCloud service.
To reduce our dependency on a single cloud provider, we have also started designing a general Bring Your Own Storage (BYOS) mechanism. Once available, users will be able to use their preferred cloud storage service for both configuration synchronization and Surge Ponte data synchronization.
We will share more details as development progresses.
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